Professional Craftsmen
FGS uses experienced and skilled craftsmen. Unskilled labor
means costly production delays. So all of our workers are professionals.
You wouldn't want anything less. We estimate and repair all
types of residential, commercial and multiple dwelling structures
caused by: Fire - Smoke - Vandalism - Wind - Water
Communication with the property owner and the insurance company
is critical to a successful restoration project. We make it
easy to get information about the status of work in progress,
including full documentation of the work to be performed, selection
of materials, and confirmed work schedules. This is one of the
reasons why we enjoy a higher than the national average rating
for customer approval and insurance company acceptance.
Training
FGS support professionals are trained to work with both the
property owner and the insurance company, saving time for both
parties. Our professionals receive classroom instruction covering
job estimation, completion of claims paperwork, sales, and business
practices - assuring a professionally completed project. What's
more, our specialists are educated to look for hidden damage
that can cause potential problems.
Today, when insurance companies are changing their procedures
for handling claims, FGS keeps current on these programs. This
ensures our specialists have the knowledge and qualifications
to complete the entire property restoration and repair quickly
and within policy guidelines.
Estimating
As Specialists in the insurance repair industry, we always strives
to quote jobs fairly and to complete jobs quickly! Our specialists:
- Never estimate items that are not necessary.
- Always match materials, such as cabinets, carpeting, Formica,
etc., whenever possible to reduce the scope of work.
- Always agree with the adjuster on price and scope before
the work begins.
- Always inform the insured that we are responsible directly
to them for the quality and time of our work.
- Always provide quality, detailed estimates within forty-eight
hours.
- Our estimates reflect the timely blend of experience and
technology, utilizing a highly advanced estimating system
(Xactimate) and top-of-the-line computer equipment along with
digital video that can be e-mailed and referenced at any time.
Our computerized price lists are continuously updated to meet
the needs of fluctuating costs, specialty items and regional
differences and are concurrent with pricing guidelines established
by our client insurance companies.